This phase is probably the most important because it really establishes how a future working relationship will unfold during the project. And that's where we strive to position ourselves as a service leader. We ask a ton of questions about your business and the role you play there.
Questions like: What are the primary goals for the company over the next 6 months? What three things do you want this project to accomplish for your organization? How soon? Have you thought about doing it this way?
The goal is to wear your shoes and provide your company with the best possible solutions inside your established budget.